Jacqui Lee & Family
I have known Dr Paul Partland for a decade and can confidently say that the service he and his staff provide can not be faulted on any level. I have 3 dogs and over the years, I have had many guinea pigs. Dr Paul puts in just as much effort into helping the guinea pigs when they are sick as he does with the dogs.
When any of my pets have required surgery or a thorough examination to determine what the issue is, I know that he and the staff will keep me up to date with what is happening and gives me options on how to move forward in a compassionate manner, always having the best interest of the animal in the forefront of his mind.
The personalised service is exceptional. I have seen Dr Paul and the staff take an interest in each and every type of animal who comes to see him in the practice. They have outstanding people skills which are as good as their animal welfare and surgical skills.
This practice will provide you with a total service. You and your pet will be in safe hands. Any anxiety the owners or pets could possibly feel, disappears immediately. I write this review to help guide anyone who is looking for a vet practice with skilled veterinarians who will provide expert care for your pet when needed.
This is more than a job for any of the staff – it is their passion to care for and help keep any animal healthy and free from pain and suffering. The animal world is richer for having their care and compassion.
I would highly recommend the Illawarra Animal Hospital to every pet owner who is seeking a vet practice who can provide an outstanding, holistic and empathetic service for you and your pet.
Ben, Amanda & Molly
As a family we feel incredibly fortunate to have Paul as our vet. Paul’s genuine care shines through at every consultation, and even when times are tough, his calm, compassionate and knowledgeable approach lets you know that you are in amazing hands.
Paul has supported our family through some incredible challenges, complex diagnosis, surgeries and treatments. At all times Paul has gone above and beyond to ensure that we have been kept well informed and supported at every turn. Paul’s commitment to the provision of holistic, compassionate veterinary care coupled with exceptional service delivery is a rare find, and it is this approach that we truly trust and value.
For anyone looking for a vet hospital that offers impeccable care and outstanding customer service we strongly recommend Paul and the team at Illawarra Animal Hospital.